Eric Horvitz, Paul Koch, Johnson Apacible. BusyBody: creating and fielding personalized models of the cost of interruption. In James D. Herbsleb, Gary M. Olson, editors, Proceedings of the 2004 ACM Conference on Computer Supported Cooperative Work, CSCW 2004, Chicago, Illinois, USA, November 6-10, 2004. pages 507-510, ACM, 2004. [doi]
Abstract is missing.