Jack Shih-Chieh Hsu, Tung-Ching Lin, Tzu-Wei Fu, Yu Wen Hung. The effect of unexpected features on app users' continuance intention. Electronic Commerce Research and Applications, 14(6):418-430, 2015. [doi]
@article{HsuLFH15,
title = {The effect of unexpected features on app users' continuance intention},
author = {Jack Shih-Chieh Hsu and Tung-Ching Lin and Tzu-Wei Fu and Yu Wen Hung},
year = {2015},
doi = {10.1016/j.elerap.2015.06.003},
url = {http://dx.doi.org/10.1016/j.elerap.2015.06.003},
researchr = {https://researchr.org/publication/HsuLFH15},
cites = {0},
citedby = {0},
journal = {Electronic Commerce Research and Applications},
volume = {14},
number = {6},
pages = {418-430},
}