Towards a documentation maturity model

Shihong Huang, Scott R. Tilley. Towards a documentation maturity model. In Susan B. Jones, David G. Novick, editors, Proceedings of the 21st annual international conference on Documentation, SIGDOC 2003, San Francisco, CA, USA, October 12-15, 2003. pages 93-99, ACM, 2003. [doi]

Abstract

Abstract is missing.