Understanding the Impacts of Information Quality, System Quality and Service Quality on Consumers' Satisfaction and Continuance Intention

Yu Wen Hung, Shih-Chieh Hsu. Understanding the Impacts of Information Quality, System Quality and Service Quality on Consumers' Satisfaction and Continuance Intention. In Fifth International Conference on Service Science and Innovation, ICSSI 2013, 29-31 May, 2013, Kaohsiung, Taiwan. pages 245-246, IEEE, 2013. [doi]

Authors

Yu Wen Hung

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Shih-Chieh Hsu

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