Yu-Hsiu Hung, Lian-Fan Wu, Chia-Chun Chen. Building Trust in Hospitality and Culture Exchange Travel Sites: Lessons from Heuristic Evaluation of CouchSurfing. In Pei-Luen Patrick Rau, editor, Cross-Cultural Design - 6th International Conference, CCD 2014, Held as Part of HCI International 2014, Heraklion, Crete, Greece, June 22-27, 2014. Proceedings. Volume 8528 of Lecture Notes in Computer Science, pages 630-642, Springer, 2014. [doi]
Abstract is missing.