Amy Hurst, Scott E. Hudson, Jennifer Mankoff. Dynamic detection of novice vs. skilled use without a task model. In Mary Beth Rosson, David J. Gilmore, editors, Proceedings of the 2007 Conference on Human Factors in Computing Systems, CHI 2007, San Jose, California, USA, April 28 - May 3, 2007. pages 271-280, ACM, 2007. [doi]
Abstract is missing.