Early Detection Method of Service Quality Reduction Based on Linguistic and Time Series Analysis of Twitter

Kazushi Ikeda, Gen Hattori, Chihiro Ono, Hideki Asoh, Teruo Higashino. Early Detection Method of Service Quality Reduction Based on Linguistic and Time Series Analysis of Twitter. In Leonard Barolli, Fatos Xhafa, Makoto Takizawa, Tomoya Enokido, Hui-Huang Hsu, editors, 27th International Conference on Advanced Information Networking and Applications Workshops, WAINA 2013, Barcelona, Spain, March 25-28, 2013. pages 825-830, IEEE Computer Society, 2013. [doi]

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