Alain Jean-Marie, Emmanuel Hyon. Scheduling services in a queuing system with impatience and setup costs. In Erol Gelenbe, Ricardo Lent, Georgia Sakellari, Ahmet Sacan, Ismail Hakki Toroslu, Adnan Yazici, editors, Computer and Information Sciences - Proceedings of the 25th International Symposium on Computer and Information Sciences, London, UK, September 22-24, 2010. Volume 62 of Lecture Notes in Electrical Engineering, pages 45-50, Springer, 2010. [doi]
Abstract is missing.