Retaining Clients in B2B E-Marketplaces: What Do SMEs Demand?

Qiqi Jiang, Chee Wei Phang, Chuan-Hoo Tan, Jiayu Chi. Retaining Clients in B2B E-Marketplaces: What Do SMEs Demand?. JGIM, 27(3):19-37, 2019. [doi]

@article{JiangPTC19,
  title = {Retaining Clients in B2B E-Marketplaces: What Do SMEs Demand?},
  author = {Qiqi Jiang and Chee Wei Phang and Chuan-Hoo Tan and Jiayu Chi},
  year = {2019},
  doi = {10.4018/JGIM.2019070102},
  url = {https://doi.org/10.4018/JGIM.2019070102},
  researchr = {https://researchr.org/publication/JiangPTC19},
  cites = {0},
  citedby = {0},
  journal = {JGIM},
  volume = {27},
  number = {3},
  pages = {19-37},
}