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Towards enterprise-specific question-answering for IT operations and maintenance based on retrieval-augmented generation mechanism

Zhuoxuan Jiang, Tianyang Zhang 0004, Shengguang Bai, Lin Lin, Haotian Zhang, Yinong Xun, Jiawei Ren, Wen Si, Shaohua Zhang. Towards enterprise-specific question-answering for IT operations and maintenance based on retrieval-augmented generation mechanism. Expert Syst. Appl., 307:130961, 2026. [doi]

Authors

Zhuoxuan Jiang

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Tianyang Zhang 0004

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Shengguang Bai

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Lin Lin

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Haotian Zhang

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Yinong Xun

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Jiawei Ren

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Wen Si

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Shaohua Zhang

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