Supporting Knowledge Elicitation and Analysis for Business Process Improvement through a Modeling Tool

Florian Johannsen, Hans-Georg Fill. Supporting Knowledge Elicitation and Analysis for Business Process Improvement through a Modeling Tool. In Oliver Thomas, Frank Teuteberg, editors, Smart Enterprise Engineering: 12. Internationale Tagung Wirtschaftsinformatik, WI 2015, Osnabrück, Germany, March 4-6, 2015. pages 752-766, 2015. [doi]

Abstract

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