Understanding How Users Experience the Physiological Expression of Non-humanoid Voice-based Conversational Agent in Healthcare Services

Inchan Jung, Hankyung Kim, Youn-Kyung Lim. Understanding How Users Experience the Physiological Expression of Non-humanoid Voice-based Conversational Agent in Healthcare Services. In Wendy Ju, Lora Oehlberg, Sean Follmer, Sarah E. Fox, Stacey Kuznetsov, editors, DIS '21: Designing Interactive Systems Conference 2021, Virtual Event, USA, 28 June, July 2, 2021. pages 1433-1446, ACM, 2021. [doi]

Abstract

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