Using dramaturgical methods to gain more dynamic user understanding in user-centered design

Vesa Kantola, Sauli Tiitta, Katri Mehto, Tomi Kankainen. Using dramaturgical methods to gain more dynamic user understanding in user-centered design. In Ben Shneiderman, Gerhard Fischer, Elisa Giaccardi, Michael Eisenberg, editors, Proceedings of the 6th Conference on Creativity & Cognition, Washington, DC, USA, June 13-15, 2007. pages 173-182, ACM, 2007. [doi]

@inproceedings{KantolaTMK07,
  title = {Using dramaturgical methods to gain more dynamic user understanding in user-centered design},
  author = {Vesa Kantola and Sauli Tiitta and Katri Mehto and Tomi Kankainen},
  year = {2007},
  doi = {10.1145/1254960.1254985},
  url = {http://doi.acm.org/10.1145/1254960.1254985},
  tags = {design},
  researchr = {https://researchr.org/publication/KantolaTMK07},
  cites = {0},
  citedby = {0},
  pages = {173-182},
  booktitle = {Proceedings of the 6th Conference on Creativity & Cognition, Washington, DC, USA, June 13-15, 2007},
  editor = {Ben Shneiderman and Gerhard Fischer and Elisa Giaccardi and Michael Eisenberg},
  publisher = {ACM},
  isbn = {978-1-59593-712-4},
}