Milan Karow, Daniel Pfeiffer, Michael Räckers. Empirical-Based Construction of Reference Models in Public Administrations. In Martin Bichler, Thomas Hess, Helmut Krcmar, Ulrike Lechner, Florian Matthes, Arnold Picot, Benjamin Speitkamp, Petra Wolf, editors, Multikonferenz Wirtschaftsinformatik, MKWI 2008, München, 26.2.2008 - 28.2.2008, Proceedings. GITO-Verlag, Berlin, 2008. [doi]
Abstract is missing.