Why context is important when gathering design feedback: an e-commerce case study

Michael Katz. Why context is important when gathering design feedback: an e-commerce case study. In Desney S. Tan, Saleema Amershi, Bo Begole, Wendy A. Kellogg, Manas Tungare, editors, Proceedings of the International Conference on Human Factors in Computing Systems, CHI 2011, Extended Abstracts Volume, Vancouver, BC, Canada, May 7-12, 2011. pages 467-482, ACM, 2011. [doi]

Abstract

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