Exploring emotions for technology and service design in health care setting waiting rooms

Alen Keirnan, Andrew Murphy, Sonja Pedell, Flavia Marcello. Exploring emotions for technology and service design in health care setting waiting rooms. In Henry B.-L. Duh, Christopher Lueg, Mark Billinghurst, Weidong Huang 0001, editors, Proceedings of the 28th Australian Conference on Computer-Human Interaction, OzCHI 2016, Launceston, Tasmania, Australia, November 29 - December 2, 2016. pages 348-352, ACM, 2016. [doi]

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