Abdelaziz Khadraoui, Christophe Feltus. Service specification and service compliance: How to consider the responsibility dimension?. JoSSR, 4(1):123-142, 2012. [doi]
@article{KhadraouiF12,
title = {Service specification and service compliance: How to consider the responsibility dimension?},
author = {Abdelaziz Khadraoui and Christophe Feltus},
year = {2012},
doi = {10.1007/s12927-012-0005-2},
url = {http://dx.doi.org/10.1007/s12927-012-0005-2},
researchr = {https://researchr.org/publication/KhadraouiF12},
cites = {0},
citedby = {0},
journal = {JoSSR},
volume = {4},
number = {1},
pages = {123-142},
}