Developing a Production System for Purpose of Call Detection in Business Phone Conversations

Elena Khasanova, Pooja Hiranandani, Shayna Gardiner, Cheng Chen, Simon Corston-Oliver, Xue-Yong Fu. Developing a Production System for Purpose of Call Detection in Business Phone Conversations. In Anastassia Loukina, Rashmi Gangadharaiah, Bonan Min, editors, Proceedings of the 2022 Conference of the North American Chapter of the Association for Computational Linguistics: Human Language Technologies: Industry Track, NAACL 2022, Hybrid: Seattle, Washington, USA + Online, July 10-15, 2022. pages 259-267, Association for Computational Linguistics, 2022. [doi]

Abstract

Abstract is missing.