Towards a Data-Driven Framework for Measuring Process Performance

Isabella Kis, Stefan Bachhofner, Claudio Di Ciccio, Jan Mendling. Towards a Data-Driven Framework for Measuring Process Performance. In Iris Reinhartz-Berger, Jens Gulden, Selmin Nurcan, Wided Gu├ędria, Palash Bera, editors, Enterprise, Business-Process and Information Systems Modeling - 18th International Conference, BPMDS 2017, 22nd International Conference, EMMSAD 2017, Held at CAiSE 2017, Essen, Germany, June 12-13, 2017, Proceedings. Volume 287 of Lecture Notes in Business Information Processing, pages 3-18, Springer, 2017. [doi]

Abstract

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