Steffen Klein. Designing for Customer Interaction on the Web. IEEE Internet Computing, 3(1):32-35, 1999.
@article{Klein99:8, title = {Designing for Customer Interaction on the Web}, author = {Steffen Klein}, year = {1999}, researchr = {https://researchr.org/publication/Klein99%3A8}, cites = {0}, citedby = {0}, journal = {IEEE Internet Computing}, volume = {3}, number = {1}, pages = {32-35}, }