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The importance of user participation in telecommunication development

K. Klingsheim, T. Kristiansen. The importance of user participation in telecommunication development. In Gordon Davies, Brian Samways, editors, Teleteaching, Proceedings of the IFIP TC3 Third Teleteaching Conference, TeleTeaching 93, Trondheim, Norway, 20-25 August, 1993. Volume A-29 of IFIP Transactions, pages 27-35, North-Holland, 1993.

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