Ralf Klischewski, Klaus Lenk. Understanding and Modelling Flexibility in Administrative Processes. In Klaus Lenk, Roland Traunmüller, editors, Electronic Government, First International Conference, EGOV 2002, Aix-en-Provence, France, September 2-5, 2002, Proceedings. Volume 2456 of Lecture Notes in Computer Science, pages 129-136, Springer, 2002. [doi]
Abstract is missing.