Tanja Klostermann, Dieter Spath. Design of a feedback control system for the optimization of technical customer service collaboration processes. In Proceedings of the 1st International Conference on Collaborative Computing: Networking, Applications and Worksharing, San Jose, CA, USA, December 19-21, 2005. IEEE, 2005. [doi]
@inproceedings{KlostermannS05,
title = {Design of a feedback control system for the optimization of technical customer service collaboration processes},
author = {Tanja Klostermann and Dieter Spath},
year = {2005},
doi = {10.1109/COLCOM.2005.1651250},
url = {http://dx.doi.org/10.1109/COLCOM.2005.1651250},
tags = {control systems, optimization, design},
researchr = {https://researchr.org/publication/KlostermannS05},
cites = {0},
citedby = {0},
booktitle = {Proceedings of the 1st International Conference on Collaborative Computing: Networking, Applications and Worksharing, San Jose, CA, USA, December 19-21, 2005},
publisher = {IEEE},
}