Roland Klueber, Hugh McCann, Rolf Wehrle, Thomas Knopf. Service Innovation in Spare Parts Logistics in the Business Aviation Industry. In Birgit Hofreiter, Hannes Werthner, editors, 2009 IEEE Conference on Commerce and Enterprise Computing, CEC 2009, Vienna, Austria, July 20-23, 2009. pages 317-323, IEEE Computer Society, 2009. [doi]
Abstract is missing.