Models for assignment of 911 emergency telephone operators

Peter Kolesar, Albert Pedrinan, Peter Stein. Models for assignment of 911 emergency telephone operators. In Harold Joseph Highland, Thomas J. Schriber, Robert G. Sargent, Larry G. Hull, Sara Torrence, Herbert Maisel, Paul F. Roth, editors, Proceedings of the 76 Bicentennial conference on Winter simulation, WSC 1976, Gaithersburg, MD, USA, December 6-8, 1976. pages 193-197, ACM, 1976. [doi]

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