Personas and Emotional Design for Public Service Robots: A Case Study with Autonomous Vehicles in Public Transportation

Penny Kong, Henriette Cornet, Fritz Frenkler. Personas and Emotional Design for Public Service Robots: A Case Study with Autonomous Vehicles in Public Transportation. In Alexei Sourin, Olga Sourina, Christophe Rosenberger, Marius Erdt, editors, 2018 International Conference on Cyberworlds, CW 2018, Singapore, October 3-5, 2018. pages 284-287, IEEE, 2018. [doi]

Abstract

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