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Automatically Extracting and Analyzing Customer Needs from Twitter: A "Needmining" Prototype

Niklas Kühl, Dominik Martin, Gerhard Satzger. Automatically Extracting and Analyzing Customer Needs from Twitter: A "Needmining" Prototype. In Thomas Ludwig 0005, Volkmar Pipek, editors, Human Practice. Digital Ecologies. Our Future. 14. Internationale Tagung Wirtschaftsinformatik (WI 2019), February 24-27, 2019, Siegen, Germany. pages 1967-1970, University of Siegen, Germany / AISeL, 2019. [doi]

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