Mining Online Reviews to Uncover Consumer Brand Engagement

Uday Kulkarni, Amit Deokar, Haya Ajjan. Mining Online Reviews to Uncover Consumer Brand Engagement. In Helmut Krcmar, Jane Fedorowicz, Wai Fong Boh, Jan Marco Leimeister, Sunil Wattal, editors, Proceedings of the 40th International Conference on Information Systems, ICIS 2019, Munich, Germany, December 15-18, 2019. Association for Information Systems, 2019. [doi]

Abstract

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