Analyzing customer preference and measuring relative efficiency in telecom sector: A hybrid fuzzy AHP/DEA study

Ajay Kumar, Ravi Shankar, Roma Mitra Debnath. Analyzing customer preference and measuring relative efficiency in telecom sector: A hybrid fuzzy AHP/DEA study. Telematics and Informatics, 32(3):447-462, 2015. [doi]

Abstract

Abstract is missing.