Knut Kvale, Olav Alexander Sell, Stig Hodnebrog, Asbjørn Følstad. Improving Conversations: Lessons Learnt from Manual Analysis of Chatbot Dialogues. In Asbjørn Følstad, Theo Araujo, Symeon Papadopoulos, Effie Lai-Chong Law, Ole-Christoffer Granmo, Ewa Luger, Petter Bae Brandtzæg, editors, Chatbot Research and Design - Third International Workshop, CONVERSATIONS 2019, Amsterdam, The Netherlands, November 19-20, 2019, Revised Selected Papers. Volume 11970 of Lecture Notes in Computer Science, pages 187-200, Springer, 2019. [doi]
Abstract is missing.