Carola Lange. The Role of Trust in the Development of Web-based Customer Relationships. In João L. Monteiro, Paula M. C. Swatman, Luís Valadares Tavares, editors, Towards The Knowledge Society: eCommerce, eBusiness, and eGovernment, The Second IFIP Conference on E-Commerce, E-Business, E-Government (I3E 2002), October 7-9, 2002, Lisbon, Portugal. Volume 233 of IFIP Conference Proceedings, pages 131-144, Kluwer, 2002.
Abstract is missing.