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Drivers and Consequences of Frustration When Using Social Networking Services: A Quantitative Analysis of Facebook Users

Sven Laumer, Christian Maier, Tim Weitzel, Jakob Wirth. Drivers and Consequences of Frustration When Using Social Networking Services: A Quantitative Analysis of Facebook Users. In 21st Americas Conference on Information Systems, AMCIS 2015, Puerto Rico, August 13-15, 2015. Association for Information Systems, 2015. [doi]

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