Effie Lai-Chong Law, Ebba Thora Hvannberg, Gilbert Cockton. A Green Paper on Usability Maturation. In Effie Lai-Chong Law, Ebba Thora Hvannberg, Gilbert Cockton, editors, Maturing Usability - Quality in Software, Interaction and Value. Human-Computer Interaction Series, pages 381-424, Springer, 2008. [doi]
Abstract is missing.