Perceived fairness on service recovery satisfaction and on positive behavioral intentions in cloud service

Montri Lawkobkit, Ravipa Larpsiri. Perceived fairness on service recovery satisfaction and on positive behavioral intentions in cloud service. In 16th IEEE/ACIS International Conference on Software Engineering, Artificial Intelligence, Networking and Parallel/Distributed Computing, SNPD 2015, Takamatsu, Japan, June 1-3, 2015. pages 275-281, IEEE, 2015. [doi]

Abstract

Abstract is missing.