Jung-Joo Lee, Christine Ee Ling Yap, Virpi Roto. How HCI Adopts Service Design: Unpacking current perceptions and scopes of service design in HCI and identifying future opportunities. In Simone D. J. Barbosa, Cliff Lampe, Caroline Appert, David A. Shamma, Steven Mark Drucker, Julie R. Williamson, Koji Yatani, editors, CHI '22: CHI Conference on Human Factors in Computing Systems, New Orleans, LA, USA, 29 April 2022 - 5 May 2022. ACM, 2022. [doi]
Abstract is missing.