Michael Leitner. User research's strategic value in digital product design. In Virpi Roto, Jonna Häkkilä, Kaisa Väänänen-Vainio-Mattila, Oskar Juhlin, Thomas Olsson, Ebba Thora Hvannberg, editors, Proceedings of the 8th Nordic Conference on Human-Computer Interaction: Fun, Fast, Foundational, Helsinki, Finland, October 26-30, 2014. pages 1119-1124, ACM, 2014. [doi]
Abstract is missing.