Kevin Leung, John Byrne, France Cheong. The Use of ICT in the Delivery of Online Services. In Tom J. van Weert, Arthur Tatnall, editors, Information and Communication Technologies and Real-Life Learning, New Education for the Knowledge Society, December 2004, Melbourne, Australia, working conference organised by IFIP Working Group 3.2 (Informatics and ICT in Higher Education) and IFIP Work. pages 67-72, Springer, 2004. [doi]
Abstract is missing.