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K. H. Leung, King Lun Choy, Paul K. Y. Siu, George T. S. Ho, Cathy H. Y. Lam, Carman K. M. Lee. A B2C e-commerce intelligent system for re-engineering the e-order fulfilment process. Expert Syst. Appl., 91:386-401, 2018. [doi]
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