Olga Levina, Trung Nguyen Thanh, Oliver Holschke, Jannis Rake-Revelant. Towards a Method for Service Design. In Jolita Ralyté, Isabelle Mirbel, Rébecca Deneckère, editors, Engineering Methods in the Service-Oriented Context - 4th IFIP WG 8.1 Working Conference on Method Engineering, ME 2011, Paris, France, April 20-22, 2011. Proceedings. Volume 351 of IFIP Advances in Information and Communication Technology, pages 91-96, Springer, 2011. [doi]
Abstract is missing.