Zhen Li, Fangzhou Li, Jing Xiao, Zhi Yang. Effects of Negative Customer Reviews on Sales: Evidence Based on Text Data Mining. In Hanghang Tong, Zhenhui Jessie Li, Feida Zhu, Jeffrey Yu, editors, 2018 IEEE International Conference on Data Mining Workshops, ICDM Workshops, Singapore, Singapore, November 17-20, 2018. pages 838-847, IEEE, 2018. [doi]
Abstract is missing.