Yan Li, Xin Wei Wang, Hock-Hai Teo, Richard Watson. Dual Identification of IS Offshoring Call Center Employees: Understanding Its Antecedents and Consequences. In 43rd Hawaii International International Conference on Systems Science (HICSS-43 2010), Proceedings, 5-8 January 2010, Koloa, Kauai, HI, USA. pages 1-10, IEEE Computer Society, 2010. [doi]
Abstract is missing.