Chun Liu, Kam Hung. Understanding Self-service Technology in Hotels in China: Technology Affordances and Constraints. In Juho Pesonen, Julia Neidhardt, editors, Information and Communication Technologies in Tourism 2019, ENTER 2019, Proceedings of the International Conference in Nicosia, Cyprus, January 30-February 1, 2019. pages 225-236, Springer, 2019. [doi]
Abstract is missing.