Identifying Key Influential Factors Critical to Determining Consumers/Users' Satisfaction of User Experience in Passenger Car by FA-DEMATEL Approach

Chunrong Liu, Yuchun Shi, Kui Gao. Identifying Key Influential Factors Critical to Determining Consumers/Users' Satisfaction of User Experience in Passenger Car by FA-DEMATEL Approach. In Tareq Z. Ahram, Christianne Soares Falcão, editors, Advances in Usability, User Experience, Wearable and Assistive Technology - Proceedings of the AHFE 2021 Virtual Conferences on Usability and User Experience, Human Factors and Wearable Technologies, Human Factors in Virtual Environments and Game Design, and Human Factors and Assistive Technology, July 25-29, 2021, USA. Volume 275 of Lecture Notes in Networks and Systems, pages 715-721, Springer, 2021. [doi]

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