Hao-Ping Lo, Pi-Lien Chiu, Ming-Chuan Chiu. A Systematic Methodology for Service Innovation and Performance Measurement with a Home Service Case Study. In Fifth International Conference on Service Science and Innovation, ICSSI 2013, 29-31 May, 2013, Kaohsiung, Taiwan. pages 162-169, IEEE, 2013. [doi]
Abstract is missing.