Antonio A. Lopez-Lorca, Tim Miller, Sonja Pedell, Antonette Mendoza, Alen Keirnan, Leon Sterling. One size doesn't fit all: diversifying "the user" using personas and emotional scenarios. In Filippo Lanubile, Raian Ali, editors, Proceedings of the 6th International Workshop on Social Software Engineering, SSE 2014, Hong Kong, China, November 17, 2014. pages 25-32, ACM, 2014. [doi]
@inproceedings{Lopez-LorcaMPMK14, title = {One size doesn't fit all: diversifying "the user" using personas and emotional scenarios}, author = {Antonio A. Lopez-Lorca and Tim Miller and Sonja Pedell and Antonette Mendoza and Alen Keirnan and Leon Sterling}, year = {2014}, doi = {10.1145/2661685.2661691}, url = {http://doi.acm.org/10.1145/2661685.2661691}, researchr = {https://researchr.org/publication/Lopez-LorcaMPMK14}, cites = {0}, citedby = {0}, pages = {25-32}, booktitle = {Proceedings of the 6th International Workshop on Social Software Engineering, SSE 2014, Hong Kong, China, November 17, 2014}, editor = {Filippo Lanubile and Raian Ali}, publisher = {ACM}, isbn = {978-1-4503-3227-9}, }