Qing Lou, Shao-zhong Zhang, William Wei Song. Combination of Evaluation Methods for Assessing the Quality of Service for Express Delivery Industry. In Jianyong Wang, Wojciech Cellary, Dingding Wang, Hua Wang, Shu-Ching Chen, Tao Li, Yanchun Zhang, editors, Web Information Systems Engineering - WISE 2015 - 16th International Conference, Miami, FL, USA, November 1-3, 2015, Proceedings, Part II. Volume 9419 of Lecture Notes in Computer Science, pages 414-425, Springer, 2015. [doi]
Abstract is missing.