Refined failure remediation for IT change management systems

Guilherme Sperb Machado, Weverton Luis da Costa Cordeiro, Alan Diego dos Santos, Juliano Araujo Wickboldt, Roben Castagna Lunardi, Fabrício Girardi Andreis, Cristiano Bonato Both, Luciano Paschoal Gaspary, Lisandro Zambenedetti Granville, David Trastour, Claudio Bartolini. Refined failure remediation for IT change management systems. In Integrated Network Management, IM 2009. 11th IFIP/IEEE International Symposium on Integrated Network Management, Hofstra University, Long Island, NY, USA, June 1-5, 2009. pages 638-645, IEEE, 2009. [doi]

Abstract

Abstract is missing.