Cognitive work analysis: The study of work, actors, and activities

Jens-Erik Mai, Hanne Albrechtsen, Raya Fidel, Annelise Mark Pejtersen. Cognitive work analysis: The study of work, actors, and activities. In Managing and Enhancing Information: Cultures and Conflicts - Proceedings of the 67th ASIS&T Annual Meeting, ASIST 2004, Providence, Rhode Island, USA, November 12-17, 2004. Volume 41 of Proceedings of the Association for Information Science and Technology, pages 582-583, Wiley, 2004. [doi]

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