Can Tweets, Pokes and Wikis Improve Global Software Services?

Robert Martignoni, Jörg Stimmer. Can Tweets, Pokes and Wikis Improve Global Software Services?. In Witold Abramowicz, Rainer Alt, Klaus-Peter Fähnrich, Bogdan Franczyk, Leszek A. Maciaszek, editors, INFORMATIK 2010 - Business Process and Service Science - Proceedings of ISSS and BPSC, September 27 - October 1, 2010 in Leipzig, Germany. Volume 177 of LNI, pages 80-93, GI, 2010.

@inproceedings{MartignoniS10-0,
  title = {Can Tweets, Pokes and Wikis Improve Global Software Services?},
  author = {Robert Martignoni and Jörg Stimmer},
  year = {2010},
  tags = {wiki},
  researchr = {https://researchr.org/publication/MartignoniS10-0},
  cites = {0},
  citedby = {0},
  pages = {80-93},
  booktitle = {INFORMATIK 2010 - Business Process and Service Science - Proceedings of ISSS and BPSC, September 27 - October 1, 2010 in Leipzig, Germany},
  editor = {Witold Abramowicz and Rainer Alt and Klaus-Peter Fähnrich and Bogdan Franczyk and Leszek A. Maciaszek},
  volume = {177},
  series = {LNI},
  publisher = {GI},
  isbn = {978-3-88579-271-0},
}