IP-QAT: in-product questions, answers, & tips

Justin Matejka, Tovi Grossman, George W. Fitzmaurice. IP-QAT: in-product questions, answers, & tips. In Jeffrey S. Pierce, Maneesh Agrawala, Scott R. Klemmer, editors, Proceedings of the 24th Annual ACM Symposium on User Interface Software and Technology, Santa Barbara, CA, USA, October 16-19, 2011. pages 175-184, ACM, 2011. [doi]